Andy Mudd is a Technical Support Specialist for IT Indianapolis. As one of the first employees hired, Andy has been a tremendous part of our growth. He’s got an uncanny ability for solving challenging technical issues, and with over 25 years experience, he claims to have “seen it all” just about every other day! With an in depth understanding of the inner workings of a computer, he’s our go-to guy for all things hardware. Andy also taps his vast experience while serving as our first line of defense on the help desk.
Like a persistent cough or muscle strain that won’t go away, many IT issues prove ongoing. Every time they come back you think about getting an expert’s opinion. Then, the cough fades, you can walk freely again, or your computers are back up and..
There are few things as frustrating as IT issues getting in the way of your work. Even the simplest of problems can break your flow, ruin your productivity, and waste your time. IT should be working to boost your day instead of slowing you down.
Many users have reported recent scam messages from individuals claiming to have intercepted their username and password. These messages often state they have been watching your screen activity and webcam while you have been unaware.
Headlines are often made by firms that have been hacked by "elite" cybercriminals. These events sound high tech, sophisticated, and interesting. The truth is almost always an amateur attacker chancing their luck with an unpatched security hole..
If your hard drive is going bad, chances are strange things are happening and you’re a little panicked. It’s where you put your digital memories, your household files and maybe that thesis you’ve been working on for months. As far as you’re..
With the crazy weather we’re seeing, natural disasters on the rise and cyber terrorism echoing for years, it’s not a case of ‘if’ a disaster will strike your business, but ‘when’. Surprisingly, it’s not the scope and scale of the event that..