Brent Lacy

Brent Bio
Brent Lacy
Business Analyst
Favorite Movie

The Patriot

Favorite Project

I was a member of a local team that executed a long-term refresh deployment for a major hotel chain’s property within a 5-hour radius of Indianapolis. We had built a group that knew the process well, and on any given evening of the project, any of us could take the role of team lead and execute the plan flawlessly.

Favorite Quote

"Do not be wise in your own estimation. Never repay evil for evil to anyone. Respect what is right in the sight of all people. If possible, so far as it depends on you, be at peace with all people." – The Apostle Paul

Brent started with IT Indianapolis in June of 2021. Brent has served in the IT industry since 1997, working his way through college, and later making a career in the industry. He has had many roles, including Tier 1 and 2 Technician, Refresh Project Team Lead, and most recently a Customer Success Engineer prior to joining the team at IT Indianapolis.

In his free time, he enjoys spending time with his wife, three kids, and two cats. Brent spent many years working with local churches and ministries training teenagers and youth workers. Brent has also written several books (with more on the way) across several genres including Business IT Best Practices, Children’s Books, and Church Resources.

Brent's Certifications

  • CompTIA A+
  • Cytracom VoIP Sales
  • Cytracom VoIP Technical Engineer
  • AAS Business Marketing – Rend Lake College
  • Business Administration Minor – Southwest Baptist University

Brent's Specialties

  • “White Glove” Customer Service
  • Business Process Evaluation and Implementation
  • Vendor Evaluation and Implementation
  • End User Support & Training
  • vCIO Strategies
  • Project Estimation and Procurement
  • Documentation Management
Meet the other team members